Planit


Emergency Call Handler

Emergency Call Handler Image

Emergency call handlers are the first point of contact for the public in providing lifesaving advice and assistance. They are responsible for prioritising calls and giving first aid and medical advice over the telephone, in emergency 999 and non-emergency situations. Most jobs are with the NHS.

The Work

You could be:

Pay

Scottish ambulance staff are paid on the NHS Agenda for Change. The current pay scales are from April 2023. Emergency call handlers are on Band 3, £25,468 to £27,486 a year. Emergency medical dispatchers are on Band 4, £27,598 to £30,019 a year.

You might get shift allowance for working any unsocial hours.

Conditions

Workforce Employment Status

LMI data powered by LMI for All

Useful Subjects

Getting In

Job vacancies appear on the myjobscotland website.

Workforce Education Levels (UK)

LMI data powered by Lightcast

Job Outlook Scotland

Employment

LMI data powered by Lightcast

Job Outlook Scotland and UK

  Scotland
2024
2807
0.3 %
RISE
2029
2815
  United Kingdom
2024
31957
3 %
RISE
2029
32913

LMI data powered by Lightcast

What Does it Take?

You must be:

Training

Getting On

Video

Courtesy of SCAS999

Contacts

The following organisations may be able to provide further information.

NHS Scotland Careers
Website: http://www.careers.nhs.scot
Website (2): https://jobs.scot.nhs.uk/
Twitter: @NHSScotCareers

Was this article useful?
Please help us improve Planit by rating this article.

Career Area

Health and Medicine

Career Sectors

Alternative Medicine

Related courses by level

No courses listed.

Ambulance Services

Dentistry

Dietetics

Medical Technology

Medicine and Surgery

Nursing and Auxiliary Work

Occupational Therapy

Ophthalmics and Orthoptics

Pharmacy

Physiotherapy

Podiatry

Radiography

Speech Therapy

Therapists

Related courses by level

NC and NQ and Access