Planit


Receptionist

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Receptionists are the first point of contact for members of the public who are visiting or calling an organisation or business. Members of the public may be clients, customers, patients or visitors.

The Work

You could be:

See the separate job profile for the details of hotel receptionist.

Pay

The figures below are only a guide. Actual pay rates may vary, depending on:

Starting salaries for receptionists in Scotland tend to be in the range of £15,000 to £18,000 a year, rising to around £23,000 a year with experience.

Conditions

Workforce Employment Status

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Getting In

You could work for many different types of organisation, including manufacturing companies, banks and building societies, colleges and universities, government offices, hospitals and surgeries.

Workforce Education Levels (UK)

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Job Outlook Scotland

Employment

Unemployment

Percentage of workforce registered as unemployed (Scotland)

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Job Outlook Scotland and UK

  Scotland
2018
28271
1.4 %
RISE
2023
28668
  United Kingdom
2018
314004
2.9 %
RISE
2023
323239

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What Does it Take?

You should be:

You should have:

Training

Getting On

Contacts

The following organisations may be able to provide further information.

Institute of Customer Service (ICS)
Tel: 0207 260 2620
Website: http://www.instituteofcustomerservice.com
Twitter: @instituteofcs

Instructus Skills
Tel: 01536 738631
E-mail: info@instructus.org
Website: https://www.instructus-skills.org
Twitter: @InstructusSkill

Instructus Skills (formerly Skills CFA) is the UK’s leading cross-sector apprenticeship authority and skills sector body. They ensure that apprentices learn the skills that employers need, from business skills to engineering to e-commerce.

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Career Sectors

Administration and Management General

Economics

Human Resource Management

Public Services Administration