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Receptionist

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Receptionists are the first point of contact for members of the public who are visiting or calling an organisation or business. Members of the public may be clients, customers, patients or visitors.

The Work

You could be:

See the separate job profile for the details of hotel receptionist.

Pay

The figures below are only a guide. Actual pay rates may vary, depending on:

Starting salaries for receptionists in Scotland tend to be in the range of £13,000 to £18,000 a year, rising to around £21,000 a year with experience.

Conditions

Workforce Employment Status

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Getting In

You could work for many different types of organisation, including manufacturing companies, banks and building societies, colleges and universities, government offices, hospitals and surgeries.

Workforce Education Levels (UK)

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Job Outlook Scotland

Employment

Unemployment

Percentage of workforce registered as unemployed (Scotland)

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Job Outlook Scotland and UK

  Scotland
2017
28507
1 %
FALL
2022
28215
  United Kingdom
2017
315879
0.1 %
RISE
2022
316154

LMI data powered by EMSI UK

What Does it Take?

You should be:

You should have:

Training

Getting On

Contacts

The following organisations may be able to provide further information.

Institute of Customer Service (ICS)
Tel: 0207 260 2620
Website: http://www.instituteofcustomerservice.com
Twitter: @instituteofcs

Skills CFA
Tel: 01536 738631
E-mail: info@instructus.org
Website: http://www.skillscfa.org
Twitter: @SkillsCFA

SkillsCFA is a registered charity promoting skills and qualifications in the workplace. Its work also involves apprenticeships and training programmes across the UK for a whole range of business skills.

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