Office managers make sure that offices run smoothly. They organise and supervise the work of staff in the office. They are sometimes known as administration managers.
You could be:
- supervising the day to day work of the office and its staff
- setting up office procedures and systems
- allocating work to administrative staff
- working with other staff to sort out problems
- managing office budgets and payroll systems
- introducing new technology to the office
- writing and distributing reports and memos to staff
- arranging meetings and discussing business with senior staff
- taking on new staff and organising staff training.
The figures below are only a guide. Actual pay rates may vary, depending on:
- where you work
- the size of company or organisation you work for
- the demand for the job.
Starting salaries for office manager jobs tend to be in the range of £17,000 to £22,000 a year. Experienced office managers in large organisations may be able to earn up to £35,000 a year or more.
- Office managers are employed in a wide variety of organisations in industry, commerce, local and central government and other public services.
- You would work in the office you are responsible for.
- Your hours would normally be regular, 9.00am-5.00pm, Monday to Friday, although in some sectors, such as engineering and manufacturing, hours can vary.
- However, sometimes you might have to start work early and to attend some evening meetings.
- You may have to work under pressure and meet deadlines.
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- Some entrants are graduates, usually with at least 2 years' relevant experience.
- You might be able to work your way up from being an administrative assistant, with part time study for a Scottish Vocational Qualification (SVQ), National Certificate (NC) or National Qualification (NQ) or Higher National Certificate (HNC) in Business and Administration or a similar subject.
- You might get in through a Modern or Technical Apprenticeship in Business and Administration and work your way up.
- As an alternative, you could take an HNC or Higher National Diploma (HND) or a degree in administration or business studies before entering your first job.
- You need 1-2 Highers for entry to an HNC or HND and 3-5 Highers for a degree.
- You would need previous work experience in an office, usually in a supervisory job.
- You need good IT skills.
Predicted Employment in Scotland
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What Does it Take?
You should be able to:
- make decisions and deal with unexpected situations
- deal with several matters at once
- work in a team
- give and receive helpful criticism
- remain calm, even when very busy.
You should have:
- good IT skills
- leadership skills
- confidence and assertiveness
- tact and diplomacy
- good organisational skills
- willingness to take responsibility.
- If you do a Modern Apprenticeship, you would complete an SVQ in Business and Administration at SCQF Level 5 and 6. A Technical Apprenticeship is at SCQF Level 8.
- Training is usually on the job, sometimes through a company training scheme.
- You could do courses in health and safety, supervisory management, project management or relevant advanced IT.
- If you do not have a formal qualification such as SVQ, HNC, HND or degree, you could study part time for one while you are working.
- Professional bodies such as the Institute of Administrative Management (IAM) also offer a range of Certificate, Diploma and other advanced courses on a part time or distance learning basis.
- Office managers with responsibility for personnel or finance may study for relevant professional qualifications.
- You could move on to become an office manager in a larger company.
- You may also be able to move into a specialised manager’s job or to become a general manager.
The following organisations may be able to provide further information.
Tel: 01536 738631
SkillsCFA is a registered charity promoting skills and qualifications in the workplace. Its work also involves apprenticeships and training programmes across the UK for a whole range of business skills.
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