Planit


Customer Service Administrator

Job Profile Image

A customer service administrator answers customer enquiries about the goods or services an organisation provides and handles any complaints.

The Work

You could be:

Pay

The figures below are only a guide. Actual pay rates may vary, depending on:

Starting salaries are generally around £16,000 a year, rising to around £22,000 or more with experience. Some companies offer basic salary plus commission or bonuses for meeting targets.

Conditions

Workforce Employment Status

LMI data powered by LMI for All

Getting In

You could work for an organisation such as a bank, a hotel chain, an insurance firm, a local authority or utility company.

Workforce Education Levels (UK)

LMI data powered by EMSI UK

Job Outlook Scotland

Employment

Unemployment

Percentage of workforce registered as unemployed (Scotland)

LMI data powered by EMSI UK

Job Outlook Scotland and UK

  Scotland
2018
23529
1.4 %
RISE
2023
23868
  United Kingdom
2018
297237
2.1 %
RISE
2023
303597

LMI data powered by EMSI UK

What Does it Take?

You should be:

Training

Getting On

Video

Courtesy of Careersbox

Contacts

The following organisations may be able to provide further information.

Institute of Customer Service (ICS)
Tel: 0207 260 2620
Website: http://www.instituteofcustomerservice.com
Twitter: @instituteofcs

Was this article useful?
Please help us improve Planit by rating this article.

Career Sectors

Administration and Management General

Economics

Human Resource Management

Public Services Administration