Local government administrative assistants and officers work for the local council, providing clerical support to different departments such as education, housing, planning or social work.
You could be:
opening and sorting mail
keeping records, producing letters and other documents
scanning, copying and printing documents
producing reports by retrieving data from information systems
recording accounts, invoices and payments
using specialist computer software to prepare salaries and wages and calculate staff holiday entitlement, sick leave and flexitime
ordering office supplies using an online procurement system
dealing with enquiries from other departments and members of the public, on the phone, face to face and by email
attending meetings and taking minutes.
The figures below are only a guide. Actual pay rates may vary, depending on:
where you work
the local authority you work for
the demand for the job.
Salaries for local government administrative assistants in Scotland tend to be around £16,000 to £22,000 a year. Administrative officers earn around £22,000 to £28,000 a year. Administrative managers may earn up to £34,000 a year. There is usually a good pension scheme.
You would work in an office.
You would normally work a 35-hour week, Monday to Friday.
You might be able to work flexitime.
It is possible to work part time or on a job sharing basis.
You don't always need formal qualifications, but subjects at National 4 or 5, including English and Maths would be beneficial.
In some cases, employers may prefer you to have Highers.
You may consider taking a full time course before entering your first job. There are courses in administration or business and similar subjects at NC (SCQF Level 4-6), NQ (SCQF Level 4-6) and HNC (SCQF Level 7) levels.
You usually need to have good keyboard skills.
You may get in through a Modern Apprenticeship.
You could enter through the Foundation Apprenticeship Business Skills (SCQF Level 6), which you can start in S5 and study at school and college, whilst also gaining some practical work experience. Entry requirements vary between colleges, but you usually need 3 subjects at National 5 including English and Maths. You will usually be expected to study for some Highers alongside the Foundation Apprenticeship.