Medical secretaries provide administrative and secretarial support for doctors, consultants and other senior staff in hospitals, health centres or GP surgeries.
You could be:
dealing with consultants’ correspondence and managing their diaries
working on reception, making appointments and handling patient queries
filing confidential medical records
organising patient waiting lists
typing patient letters or confidential medical reports
updating patients’ medical records
sending patients' samples for testing
organising meetings, and associated requirements, and taking minutes at meetings
booking rooms, audio visual equipment and refreshments for meetings.
The figures below are only a guide. Actual pay rates may vary, depending on:
where you work
the size of company or organisation you work for
the demand for the job.
Medical secretaries in Scotland are paid on the NHS Agenda for Change Band 3, £18,292 to £21,349 a year. With experience you can go up to Band 4, £20,911 to £23,597 a year. The current pay scales are from April 2018. Secretaries in private hospitals can earn around £17,000 to £22,500 a year.
You could be based in an office of a department in a hospital, such as cardiology or radiography.
You could be working in the office of a GP surgery or private practice.
You would work at a reception desk or workstation using a computer.
Your hours would normally be 9.00am-5.00pm, Monday to Friday.
You will have a lot of contact with patients, medical staff and other healthcare staff.
A good general education is helpful. Many employers ask for some subjects at National 4 or 5 including English.
You need good IT and audio typing skills.
A typing or word processing qualification is useful and sometimes essential. You need a good typing speed.
You might get in through a Modern Apprenticeship in Business and Administration.
You could take a National Certificate (NC), National Qualification (NQ) or a Scottish Vocational Qualification (SVQ) in administration before applying for a job. In many cases, there are no formal entry requirements for an NC, NQ or SVQ.
Some courses can include medical specialisms.
You need to develop a good knowledge of medical terms.
You could look for work in NHS or private hospitals or clinics, GP surgeries, health centres, research institutes or universities.
SkillsCFA is a registered charity promoting skills and qualifications in the workplace. Its work also involves apprenticeships and training programmes across the UK for a whole range of business skills.
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