Hotel Receptionist

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A hotel receptionist takes bookings, checks guests in and out of the hotel, allocates rooms and keys, and is the main point of contact between the guests and the staff.

The Work

You could be:


The figures below are only a guide. Actual pay rates may vary, depending on:

Starting pay is often based on the National Minimum Wage (NMW) or the National Living Wage (NLW). The starting salary is often based on the National Minimum Wage (NMW).

As of 1 April 2021 the National Minimum Wage is £4.62 an hour for workers aged 16 to 17, £6.56 an hour for workers aged 18 to 20 and £8.36 an hour for workers aged 21 to 22. The National Living Wage is £8.91 for workers aged 23 and over.

At present the apprentice rate, for those aged under 19 or aged 19 or over and in the first year of their apprenticeship, is £4.30 an hour (1 April 2021).

Salaries for qualified hotel receptionists range from £13,000 to £20,000 a year or more. Benefits can include a free uniform, free on-shift meals and discounts on hotel rates.


Workforce Employment Status

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Getting In

There is no single way into this career.

Tourism and catering are growth areas. There are hotels in every Scottish town and city as well as in rural areas. There is usually a good range of vacancies in jobcentres.

Workforce Education Levels (UK)

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Job Outlook Scotland



Percentage of workforce registered as unemployed (Scotland)

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Job Outlook Scotland

1.8 %

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What Does it Take?

You need to have:


Getting On


Courtesy of Springboard


The following organisations may be able to provide further information.

People 1st - Hospitality Guild
Tel: 0203 074 1222
Website (2):
Twitter: @p1stgroup

People 1st is the Sector Skills Council for the hospitality, passenger transport, travel and tourism industries. UKSP is now part of the Hospitality Guild, which provides information on careers in the hospitality and tourism industry. The website has an online 'personality' test designed to help you identify suitable careers within the above industries.

Tel: 020 7921 0420
Website (2):
Twitter: @Springboard_UK

Springboard UK promotes career opportunities in the hospitality, leisure, travel and tourism industries.

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