good with your hands – for dealing cards and moving chips quickly
confident in your knowledge of current gambling laws and decisive in applying them
diplomatic and tactful to deal with difficult situations
friendly and courteous – regardless of clients’ attitudes
able to concentrate for long periods
able to work calmly under pressure
able to think quickly and be good at mental arithmetic
trustworthy and honest.
Training is on the job and can last between 6 to 10 weeks. On successful completion of this initial training you then gain the necessary Personal Functional Licence (PFL) which allows you to work in the gambling industry. You need to reapply for this every five years.
You might practise on one game, usually roulette or blackjack, for six to nine months before learning a second game.
As a fully trained croupier you would know at least four games and understand the gambling laws as they apply to casinos.
This is a high pressure job and there is high staff turnover, but if you stay the course you can progress.
There is a clear promotion route from croupier (or dealer) to senior croupier in charge of large scale games such as network poker, to inspector and then to team leader.
You might then be able to become a manager.
You might be able to work on cruise ships or abroad. However, you would need a great deal of experience, and possibly a work visa.