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Airline or Airport Passenger Service Assistant

Airline or Airport Passenger Service Assistant Image

Airline passenger service assistants ensure that passengers, and their luggage, get on the right flight. They are sometimes called airport information assistants, airline customer service agents or passenger handling agents.

The Work

You could be:

Pay

The figures below are only a guide. Actual pay rates may vary, depending on:

Salaries are around £18,000 to £20,000 a year. With supervisory or management duties, you may be able to earn £23,000 and above.

Conditions

Workforce Employment Status

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Useful Subjects

Getting In

Jobs are sometimes advertised on various airline, airport and ground staff handling companies’ websites but are also advertised in Job Centres. There is a lot of competition for jobs. You may be able to get part time or temporary work during busy holiday seasons.

Workforce Education Levels (UK)

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Job Outlook Scotland

Employment

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Job Outlook Scotland and UK

  Scotland
2024
3425
1.2 %
RISE
2029
3466
  United Kingdom
2024
63619
1.7 %
RISE
2029
64697

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What Does it Take?

You need to be:

You need to have:

Training

Getting On

After suitable experience you may gain promotion to supervisor or manager or flight dispatcher.

More Information

Scotland has six main airports: Aberdeen, Dundee, Inverness, Edinburgh, Glasgow and Glasgow Prestwick. There are also about a dozen small airports serving individual Scottish islands.

Video

Contacts

The following organisations may be able to provide further information.

Aviation job search website
Website: http://www.aviationjobsearch.com

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