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Field Service Technician

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Field service technicians install, maintain and repair a variety of machinery and equipment. They usually go out to business premises or people's homes. They specialise in one particular area, such as home or office appliances and equipment, medical equipment or industrial machinery.

The Work

Depending on the type of equipment you specialise in, you could be:

Pay

The figures below are only a guide. Actual salaries may vary, depending on:

The starting salary for qualified Modern Apprentice may start on the National Minimum Wage (NMW). At present the apprentice rate, for those aged under 19 or aged 19 or over and in the first year of their apprenticeship, is £3.70 an hour (April 2018). Some employers may pay their apprentices more.

The starting salary for qualified service technicians is normally around £18,000 to £20,000 a year. With experience this can rise to £21,500 to £30,000 or more a year. If you work on specialist equipment, such as medical or scientific, you can earn up to £40,000 a year. You may earn extra through bonuses and shift allowances.

Conditions

Workforce Employment Status

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Getting In

There are employment opportunities in a wide range of industries. Recently there have been fewer jobs in heavy industries but more in business equipment servicing, and in the area of assistive technology systems, which includes lifting platforms and stairlifts.

Workforce Education Levels (UK)

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Job Outlook Scotland

Employment

Unemployment

Percentage of workforce registered as unemployed (Scotland)

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Job Outlook Scotland and UK

  Scotland
2018
5763
1.6 %
RISE
2023
5857
  United Kingdom
2018
68327
1.6 %
RISE
2023
69422

LMI data powered by EMSI UK

What Does it Take?

You need to be:

You need to have:

Training

Getting On

Promotion prospects will depend on the size of the organisation. In larger organisations you may be able to progress from technician to senior technician, to supervisor and then to service manager.

Contacts

The following organisations may be able to provide further information.

SEMTA (Science, Engineering and Manufacturing Technologies Alliance)
Tel: 0845 643 9001
E-mail: customerservices@semta.org.uk
Website: http://www.semta.org.uk/
Twitter: @SemtaSkills
Facebook: https://www.facebook.com/SemtaSkills?ref=hl

SEMTA is the Sector Skills Council for science, engineering and manufacturing technologies.

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