Care home managers run care homes providing accommodation, meals and personal care for people who cannot live in their own homes because of issues such as age, illness, physical or learning disability, or mental health, family or behaviour problems.
You could be:
organising the day to day running of the home, ensuring that the quality meets current government healthcare legislation
interviewing and selecting staff, training and supervising them and arranging shift rotas
developing clear policies which promote good practice within the home
holding meetings with other professionals: social workers, doctors, therapists, dieticians
discussing the progress of residents with members of their families
helping residents to access local services such as shops, banks, leisure amenities and medical care
organising programmes such as keep-fit training or entertainment
dealing with any complaints from residents or their families and taking responsibility if any crisis occurs
managing budgets and funding.
Figures below are only a guide. Actual pay rates vary widely, depending on:
where you work
the size of company or organisation you work for
the demand for the job.
Salaries for registered care home managers can range from around £25,000 to £35,000 a year. With several years' experience this can rise to between £50,000 and £55,000 a year, sometimes more. Senior managers, such as regional managers, can earn around £70,000 a year.
You work in an office within the home.
You might have to live in the home, at least part of the time.
You work 35 to 40 hours a week.
You work shifts including evenings, weekends and holidays.
There will be periods when you are on call in case of emergencies.
You might have to deal with difficult or aggressive behaviour.
All care homes in Scotland must meet the new Health and Social Care Standards which are regulated by the Care Inspectorate (the national regulator for care services in Scotland). To qualify as a registered care home manager with the Scottish Social Services Council (SSSC) you need to complete both a practice and a management qualification.
Acceptable practice qualifications include:
the SVQ Social Services and Healthcare at SCQF Level 9
a diploma or degree in social work or community education
the Modern Apprenticeship in Care Services Leadership and Management at SCQF Level 10
any management award at SCQF Level 9 or above (minimum of 60 credits) that is mapped against the relevant National Occupational Standards.
You will require a satisfactory criminal record check from Disclosure Scotland to show that you are suitable for this type of work. Contact Disclosure Scotland for details on the type you would need.
As well as vacancies in public sector social care services there is growing demand within private healthcare companies. It is possible to enter with an SVQ Social Services and Healthcare at SCQF Level 7 and work up to SCQF Level 9 and SSSC registration.
assertive – good at managing and motivating others
resourceful and good at planning
able to assess the care and support needs of residents
knowledgeable about regulations and local services
responsible and reassuring
a good communicator
able to work well with residents and their families and other staff.
Training is mainly on the job.
You can take professional development programmes with in-service training while you are working.
You would study the relevant qualifications for registration with the SSSC.
You must keep up to date with laws affecting residential care managers.
You could become a regional manager.
You could move into training or consultancy work.
You could also move into the inspectorate bodies, overseeing the maintenance of the new standards.
The SSSC can provide details of the purposes and value of registration for the social service workforce. Their website, listed below, also provides good career information about working in the social care sector.