There is no single entry route to this job. Although some entrants have a degree (SCQF Level 9) most employers prefer experience to qualifications.
You might take a degree in a subject such as property management, social policy or public administration. Entry requirements for a degree are 4-5 Highers, usually including English.
Some employers ask for an SVQ in Housing at Level 4, or a NC in a subject such as business.
You could study part time at college on a day release, evening or distance learning basis, leading to a Chartered Institute of Housing (CIH) Certificate in Housing Practice or Diploma in Housing.
You could take a postgraduate qualification in housing studies. In Scotland these are available at the Universities of Glasgow and Stirling.
You may be able to start with a local authority or housing association in a clerical or administrative post and study part time to become a housing officer. You would normally need to have at least 3-4 subjects at National 4 including English.
For most posts you need a driving licence.
What Does it Take?
You should be:
able to work well under pressure
good at negotiating
tactful and diplomatic
able to take criticism and cope with stressful situations
encouraging to other staff
able to work on your own
able to keep accurate records
able to understand different cultural backgrounds and different needs.
You should have:
a good knowledge of housing laws
good spoken and written communication skills
good IT skills
excellent organisational skills
an understanding of budgets.
You would train and gain experience on the job, combined with study for qualifications relevant to your level of entry.
You could study part time for a qualification awarded by the Chartered Institute of Housing (CIH).
If you have a degree, you could take a part time postgraduate qualification (SCQF Level 11) in housing.
Some courses are available by distance learning as well as by part time attendance at college.
In many organisations, there is a clear promotion structure.
In a local authority you could follow a promotion route from housing officer to senior officer, through to director level.
You might move on to work for a housing association specialising in homes for older people, homeless or people with disabilities.
Your promotion prospects may be helped if you are prepared to move to different parts of the country.