Although there are no formal entry requirements for this work, a good general education is useful.
Personal skills, qualities and a good knowledge of the local area can be more important than academic qualifications.
Fluency in one or more foreign languages is useful. Sign language is also useful.
You must have clear, fluent English.
IT skills are important.
You usually need to have experience of working with the public.
You may need to have sales and cash handling skills.
Some entrants do an HNC or HND or a degree in tourism. For entry to an HNC or HND you usually need 1-2 Highers and for a degree you need 4-5 Highers.
For the mobile jobs that involve driving, you must be aged 25 or over.
Scotland's national tourist board, VisitScotland, has around 26 Information Centres (iCentres) in towns, cities and rural areas throughout Scotland. You can find a list of these on the VisitScotland website.
People 1st is the Sector Skills Council for the hospitality, passenger transport, travel and tourism industries.
UKSP is now part of the Hospitality Guild, which provides information on careers in the hospitality and tourism industry. The website has an online 'personality' test designed to help you identify suitable careers within the above industries.