Planit


Bank or Building Society Customer Branch Adviser

Job Profile Image

Bank or building society customer service advisers work in a retail branch dealing face to face with customers. They help customers to manage their finances and make them aware of financial products, such as savings accounts and loans. They usually have sales targets to meet.

The Work

You could be:

Pay

The figures below are only a guide. Actual salaries may vary, depending on:

Starting salary is usually between £15,462 and £21,540 a year, rising to around £26,000 a year at supervisory levels.

Bonus schemes can increase your salary, with additional benefits on offer. These include company pension scheme, insurance cover, company products at reduced rates (such as interest free loans) or shares options.

Conditions

Workforce Employment Status

LMI data powered by LMI for All

Getting In

There are jobs in branches throughout the UK, in head offices in major cities, in regional centres and in customer contact centres in large towns and cities. You would find jobs advertised in the press, in Jobcentre Plus offices, on the Universal Jobmatch website (formerly Jobseekers Direct) and on bank and building society websites.

Workforce Education Levels (UK)

LMI data powered by EMSI UK

Job Outlook Scotland

Employment

Unemployment

Percentage of workforce registered as unemployed (Scotland)

LMI data powered by EMSI UK

Job Outlook Scotland and UK

  Scotland
2018
14338
0.5 %
RISE
2023
14411
  United Kingdom
2018
125360
1.1 %
FALL
2023
124049

LMI data powered by EMSI UK

What Does it Take?

You need to be:

You should have:

Training

Most banks and building societies encourage and often support staff through a range of qualifications.

Getting On

Contacts

The following organisations may be able to provide further information.

Chartered Institute of Bankers in Scotland (CIOBS)
Tel: 0131 473 7777
E-mail: info@charteredbanker.com
Website: http://www.charteredbanker.com
Twitter: @charteredbanker
Facebook: https://www.facebook.com/charteredbanker

London Institute of Banking and Finance
Tel: 01227 818609
E-mail: customerservices@libf.ac.uk
Website: http://www.libf.ac.uk
Twitter: @StudyLIBF
Facebook: https://www.facebook.com/StudyLIBF

Was this article useful?
Please help us improve Planit by rating this article.