Hotel Receptionist

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A hotel receptionist takes bookings, checks guests in and out of the hotel, allocates rooms and keys, and is the main point of contact between the guests and the staff.

The Work

You could be:


The figures below are only a guide. Actual pay rates may vary, depending on:

Starting pay is often based on the National Minimum Wage (NMW) or the National Living Wage (NLW).

As of 1 April 2022 the National Minimum Wage is £4.81 an hour for workers aged 16 to 17, £6.83 an hour for workers aged 18 to 20 and £9.18 an hour for workers aged 21 to 22. The National Living Wage is £9.50 for workers aged 23 and over.

At present the apprentice rate, for those aged under 19 or aged 19 or over and in the first year of their apprenticeship, is £4.81 an hour (1 April 2022).

Hourly pay for qualified hotel receptionists can rise to £10 a year or more. Benefits can include a free uniform, free on-shift meals and discounts on hotel rates.


Workforce Employment Status

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Getting In

There is no single way into this career.

Tourism and catering are growth areas. There are hotels in every Scottish town and city as well as in rural areas. There is usually a good range of vacancies in jobcentres.

What Does it Take?

You need to have:


Getting On


Courtesy of Springboard


The following organisations may be able to provide further information.

Tel: 020 7921 0420
Website (2):
Twitter: @Springboard_UK

Springboard UK promotes career opportunities in the hospitality, leisure, travel and tourism industries.

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