Planit


IT Support Engineer

IT Support Engineer Image

IT support engineers install and maintain computer hardware and software systems for a wide range of businesses, in both the private and public sectors.

Different companies use different job titles, so this job is also known as desktop server or application support engineer, IT technical support officer, or technician.

The Work

You could be:

Depending on the size of the organisation you work for, you may carry out duties in all areas of IT or specialise in one, such as networks or hardware.

Pay

The figures below are only a guide. Actual pay rates may vary, depending on:

A newly qualified IT support engineer earns around £18,000 to £25,000 a year. With experience this can rise to £50,000 a year or more.

Conditions

Workforce Employment Status

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Useful Subjects

Getting In

Some engineers in this field work for large organisations which are major users of computer systems and networks such as banks, utilities, schools and colleges and the National Health Service (NHS). Others work for computer manufacturers or for specialist service firms.

Workforce Education Levels (UK)

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Job Outlook Scotland

Employment

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Job Outlook Scotland and UK

  Scotland
2024
9543
1 %
RISE
2029
9640
  United Kingdom
2024
129266
3.4 %
RISE
2029
133667

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What Does it Take?

You need to have:

You need to be able to:

Training

Getting On

More Information

For more information please see organisation below:

BCS, The Chartered Institute for IT

Video

Courtesy of Enterprise Foundation

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Career Area

Computing and ICT