Sports or leisure centre assistants look after the equipment in sports and leisure centres, supervise clients that are using it and undertake reception duties.
The Work
You could be:
maintaining and setting up equipment, checking it is not damaged and is safe to use
supervising adults, teenagers and children using equipment
challenging troublemakers, if necessary excluding them and perhaps dealing with complaints
assisting with any accidents that occur and giving first aid if needed
overseeing security in changing rooms and lockers, tidying and cleaning all areas
charging admission, taking bookings, renting out equipment, handling cash or answering the phone
monitor and maintain the water quality in the pool, and check equipment such as heating or ventilation units, filters and pumps
selling refreshments in a cafe or bar area
helping the sports instructor to coach clients and assisting at special events.
Pay
The figures below are only a guide. Actual pay rates may vary, depending on:
where you work
the size of the company or organisation you work for
the demand for the job.
Salaries for sports or leisure centre assistants vary in Scotland depending on the employer. With private employers you may earn between £15,500 to £20,000 a year. Local authority salaries can range from £18,000 to £26,000 a year.
Conditions
You will work shifts including early mornings, evenings, weekends and public holidays – you may be able to work overtime.
Part time work is common.
You will spend a lot of time on your feet and may have to do some heavy lifting.
A good general education is useful. Some employers may ask for subjects at National 4 including English.
It could be helpful to have an NQ or NC (SCQF Levels 4-6) in a sports subject – you do not usually need qualifications for entry.
A qualification in first aid is useful and may be required.
If the sports or leisure centre has a swimming pool, you may also need lifeguard qualifications (see Lifeguard or Pool attendant).
It may be helpful to have experience of working with the public.
You should be physically fit as this is an active job.
You will require a satisfactory criminal record check from Disclosure Scotland to show that you are suitable for this type of work. Contact Disclosure Scotland for details on the type you would need.
You could work for a local authority, a university or college, a private leisure centre, health and fitness centre or a health club.
able to explain things clearly and tactfully to clients
good at planning and organising your work
able to remain calm in an emergency
responsible and safety conscious
good at working in a team.
Training
Training is on the job which would include health and safety guidelines.
You could take a first aid qualification if you do not already have one.
If you are responsible for maintaining the water quality, you can complete the RLSS National Pool Management Qualification. This 4-day course is a technical qualification for staff operating pool plant each day.
You might take coaching and officiating qualifications in your own sport, if you do not already hold them.