Planit


Planit 2015 survey results


After launching the brand new, redesigned Planit website last year, we were keen to find out what people thought. Our customers are important to us and we want to make sure that we get things right.

The 2015 Planit survey ran from November to the end of March and we had a great response – thank you to everyone who took the time to complete the survey, your feedback is very valuable.

We’ve now had chance to collate all the feedback and results, so we thought we’d provide an overview and comment on some of the suggestions.

Figures

We were pleased to see that 87% of respondents found it either very easy or fairly easy to find what they were looking for. It was always our aim to make the navigation and menus intuitive and user friendly.

It was also encouraging to see that 74% of respondents were extremely or very likely to recommend the Planit website to someone they know.

In terms of content, 89% of respondents found it very easy or fairly easy to understand the information on Planit, which shows that our aim to write content in a way that is suitable for our target audiences is working.

Comments

We work very hard to make sure that Planit provides quality information that is easy to understand and from some of the comments we received, we’re pleased to say that we are getting things right! Some of the things that the respondents liked best about the website included:

Suggestions

We asked people if there was anything we could do to improve the website or if there were other resources they’d like to see and got some good suggestions. Here are a few, along with our response:

Thank you

Thanks to everyone who took part in the survey and congratulations to Rachel from Edinburgh, who was the lucky winner of the Amazon voucher.

We will continue maintain and improve the Planit website to ensure that our customers are getting the best!

Published: 16:45 25/04/2016

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