Heritage centre managers promote historic buildings, sites or visitor centres and manage their staff, collections and property. They make sure the visitors’ experience is enjoyable while making enough money for the conservation of the site.
You could be:
thinking of ways to attract more visitors yet reduce the impact of their visit on the building or area
writing a business plan and planning ways to raise enough money to cover costs such as conservation, staffing and advertising
managing all aspects of the site including property upkeep and security, health and safety and complying with company or council policies
working with local authorities, businesses and history groups or tourist organisations
hiring, training and supervising staff and volunteers
managing budgets and applying for funding grants from local authorities, trusts and charities
planning and overseeing exhibitions or developing outreach activities for the local community
designing visitor feedback surveys and analysing the data
raising money from membership fees, donations or running a gift shop.
The figures below are only a guide. Actual pay rates vary, depending on:
where you work
the size of the company or organisation you work for
the demand for the job.
Salaries for assistant managers can range from £20,000 to £25,000 a year. Managers can earn between £27,000 and £37,000 a year, rising to £45,000 with experience. Heritage managers of a number of properties or private estates can earn up to £50,000 a year or more, depending on level of responsibility.
Your working conditions and tasks will vary depending on the type and size of the site.
You could be managing anything from a working farm with livestock to an old whisky distillery or a castle and estate.
You would usually work a 35-hour week with additional evening and weekend shifts.
In some centres you would work in a warm, well-lit environment but in others, for example outdoor heritage sites, you might be out in all weathers.
You may need to have specialist knowledge of a type of area such as agriculture, history, art or architecture.
Historic Environment Scotland is the new lead public body for the country's historic environment. It brings together Historic Scotland and the Royal Commission on the Ancient and Historic Monumnents of Scotland.