Computing: Technical Support

Forth Valley College


Alloa Campus


This course provides students with a thorough knowledge of all aspects of computing including network administration, computer hardware and support. Coursework involves concentrated study in network systems maintenance and operating systems (including Linux).

Year 1:
Computer System Fundamentals; Troubleshooting Computer Problems; Building Local Area Networks; Hardware Installation and Maintenance; Developing Software: Introduction; Team Working in Computing; Computing: Planning; Introduction to Project Management; Configuring Desktop Operating Systems; Graded Unit; Exam; Professionalism and Ethics in Computing; Digital Forensics; Ethical Hacking.

Year 2:
Client and Network Server Operating Systems; Open Source Operating Systems; Network Technology and Data Communications; Professionalism and Ethics in Computing; Troubleshooting: Desktop Operating Systems; Graded Unit; Project; Computer Networking: Practical; Providing Technical Support to Users; Professional Careers Development in the IT Industry.

Entry Requirements

2 Highers including Maths, Computing Science or a science or technological subject plus National 5 Maths at B (if not held at Higher), or Foundation Apprenticeship IT: Hardware and System Support plus 1 relevant Higher, or relevant national qualifications at SCQF Level 6. An interview will form part of the selection process.

Progression Routes

Year 3 of a related degree programme

Start Date




Study Method

Full time

Course Length

2 years



SCQF Level