Planit


Technical Support

Forth Valley College

Venues

Alloa Campus

Content

This course will provide you with the knowledge of computer hardware, networking and operating systems that you need to progress in the Technical Support area of computing. In order to help improve your skills Vendor certification is an option included in the course.

Content:

CompTIA A+; Microsoft Technology Associate (Networking Fundamentals, Security Fundamentals and Server Administration Fundamentals); LPI Linux Essentials; IT Support for End Users; Troubleshooting Desktop Operating Systems; Computer Systems Architecture; Network Management and Security; Maths for Interactive Computing; Communication.

Entry Requirements

5 subjects at National 5 preferably including English, Maths and Computing Science. An interview and skills test may form part of the application process.

Progression Routes

HND Computing: Technical Support

Start Date

August

Qualification

NC

Study Method

Full time

Course Length

1 year

Department

Computing

SCQF Level

6