Computing: Technical Support

Forth Valley College


Alloa Campus


This course provides students with a thorough knowledge of all aspects of computing including network administration, computer hardware and support. Coursework involves concentrated study in network systems maintenance and operating systems (including Linux).

Year 1:
Computer System Fundamentals; Troubleshooting Computer Problems; Building Local Area Networks; Hardware Installation and Maintenance; Developing Software: Introduction; Team Working in Computing; Computing: Planning; Introduction to Project Management; Configuring Desktop Operating Systems; Graded Unit; Exam; Professionalism and Ethics in Computing; Managing a Web Server.

Year 2:
Client and Network Server Operating Systems; Open Source Operating Systems; Network Technology and Data Communications; Professionalism and Ethics in Computing; Troubleshooting: Desktop Operating Systems; Graded Unit; Project; Introduction to Computer Forensics; Computer Operating Systems 2 (using Linux); Providing Technical Support to Users; Mail Server Management.

Entry Requirements

2 Highers including Maths, Computing Science or a science or technological subject plus National 5 Maths at B (if not held at Higher), or Foundation Apprenticeship IT: Hardware and System Support plus 1 relevant Higher, or relevant national qualifications at SCQF Level 6. An interview will form part of the selection process.

Progression Routes

Year 3 of a related degree programme

Start Date




Study Method

Full time

Course Length

2 years



SCQF Level


Career Area

Computing and ICT

Career Sectors

Computer Skills

Related job profiles

No related job profiles.

Computing General

IT Security

IT Support

Programming and Development

Systems and Networks

Web and Multimedia