Planit


Computing: Technical Support

Forth Valley College

Venues

Alloa Campus

Content

Year 1:

Computer System Fundamentals; Troubleshooting Computer Problems; Building Local Area Networks; Hardware Installation and Maintenance; Developing Software: Introduction; Team Working in Computing; Computing: Planning; Introduction to Project Management; Configuring Desktop Operating Systems; Graded Unit; Exam; Professionalism and Ethics in Computing; Managing a Web Server.

Year 2:

Client and Network Server Operating Systems; Open Source Operating Systems; Network Technology and Data Communications; Professionalism and Ethics in Computing; Troubleshooting: Desktop Operating Systems; Graded Unit; Project; Introduction to Computer Forensics; Computer Operating Systems 2 (using Linux); Providing Technical Support to Users; Mail Server Management.

Entry Requirements

2 Highers including Maths, Computing Science or a science or technological subject, or Foundation Apprenticeship IT Hardware and System Support plus 1 relevant Higher, or relevant national qualifications at SCQF Level 6. An interview will form part of the selection process.

Progression Routes

Year 3 of a related degree programme

Start Date

August

Qualification

HND

Study Method

Full time

Course Length

2 years

Department

Computing

SCQF Level

8

Career Area

Computing and ICT

Career Sectors

Computer Skills

Related job profiles

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Computing General

IT Security

IT Support

Programming and Development

Systems and Networks

Web and Multimedia