Venues

Coatbridge Campus

Content

This course will equip you with the knowledge and abilities to perform a range of administrative tasks in the medical sector. You will learn how to use word processing, spreadsheets, and databases to manage information, record financial transactions, and support decision making. You will also gain an understanding of the medical terminology, patient administration, and customer care practices that are essential for working in a healthcare environment.

Content:

The course consists of 12 units, which are:

Word Processing; Spreadsheets; Databases; Office Administration; Digital Technologies for Administrators; Recording Financial Transactions; Personal Development Planning; Business Communication; Medical Terminology for Administration Staff; Hospital Patient Administration; GP Medical Administration; Creating a culture of Customer Care.

Entry Requirements

3 subjects at National 5 including English, or relevant national qualifications at SCQF Level 6.