Venues

Dunfermline (Halbeath) Campus

Content

Within your Customer Care NPA you will study and apply your learning to Communication skills, product and service requirements and social media for customer care.

A fundamental of any business is the people who make the business possible and the financial needs to sustain and grow an organisation, this course will support your understanding in the Management of People and Finance.

An ever growing industry is Marketing and Digital Technologies, this along with Customer Care are the base line of any new or aspiring entrepreneur, this course is designed to provide you the opportunity to take your first step into the area of business.

Entry Requirements

4 subjects at National 4; or relevant national qualifications at SCQF Level 4; interview

Progression Routes

HNC Business, Accounting or Administration and IT.