Planit


Business with Customer Services (Level 5)

Glasgow Kelvin College

Venues

East End Campus

Content

Subjects include:
Understanding Business; Management of People and Finance; Management of Marketing and Operations; Communication Skills for Customer Service; Customer Service: Product and Service Requirements; Social Media for Customer Service; Personal Development: Self and Work; Working for Yourself; Entrepreneurial Digital Units; Communications; Applications of Mathematics: Managing Finance and Statistics; Work Placement.

Units are subject to change.

Entry Requirements

3 subjects at National 4 including English and Business Management or Administration and IT, or relevant NC or NQ at SCQF Level 4. Entry subject to interview.

Progression Routes

Work in various business sectors

Start Date

August

Qualification

NQ

Study Method

Full time

Course Length

1 year

Department

Business Admin

SCQF Level

5