Strategic Service Planning and Delivery in Health and Social Care

Robert Gordon University


This course was developed in response to an NHS skills-shortage and is designed for healthcare professionals looking for their next career step or those looking for a change in career direction.

The course will equip you with the diverse knowledge and skills required for effective service planning and delivery including; a critical understanding of relevant policy, data analytics and informed decision-making, principles of change management, effective leadership, and understanding the needs from the buildings used to deliver care.

Stage 1:
You will study current policy, the integration agenda, data analytics in relation to service delivery, theories and principles of leadership and how to plan, implement and evaluate change within an organisation.

You will learn how to source and critically assess a range of financial information and adopt techniques to support analysis and decision-making.

You can exit after Stage 1 with PgCert Strategic Service Planning and Delivery in Health and Social Care.

Stage 2:
You will develop an understanding of the processes involved in planning and implementing building and estate projects in the health and social care sectors and the management of facilities.

You will also study strategic management in a range of contexts, innovations and new service delivery models, technology use and workforce needs.

You can exit after Stage 2 with PgDip Service Planning and Delivery in Health and Social Care.

Stage 3:
In your final year you will reflect on learning to date and identify an aspect of your service/environment that would benefit from redesign. Consequently you will take part in the Capstone Project, undertaking and reporting on a proposal that directly relates to your work.

Entry Requirements

Applicants normally hold a 2:2 undergraduate honours degree or its equivalent in a relevant subject.
Applicants with a lower degree classification and / or relevant work experience will be considered on a case by case basis.

Start Date



Postgraduate Master's



Study Method

Blended learning

Course Length

3 years


School of Health Sciences

SCQF Level