This course will help you to further develop your front of house skills, whilst giving you additional responsibilities to develop your supervision and leadership skills.
You will be required to supervise a small team during practical sessions within the restaurant environment, team briefings, delegate tasks, provide training, improve customer care, develop working relationships, control resources and lead a team successfully during events and lunch services.
This course will provide an understanding of key strengths of successful leaders and to understand what your own strengths are. It also offers the chance to develop your communication, ability to work with others, problem solving, time management, customer care and organisational skills.
SVQ Professional Cookery or Hospitality Services at SCQF Level 5. Extensive experience working in the hotel industry.
Relevant HNC or employment in the hospitality industry.
at SCQF Level 7
Business, Leisure and Tourism