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100K Welcomes Operations Programme (PDA)

Where
Carnegie College
Venue
Main Campus
Content
Programme consists of four topics:-
- Customer Expectations/Customer Focus.
- Positive Attitude.
- Customer Feedback .
- Continuous Improvement
Start Date
Flexible
Qualification
Other
Study Method
Short course
Course Length
6 hours
Department/Faculty
Hospitality
Entry Requirements
Students should be customer facing staff working in the hospitality / tourism industry
SCQF level
4 - 6
Leads To:
This is a free standing course
Further Details From
Customer Services
Contact Telephone
01383 845010
Contact Email
customerservices@carnegiecollege.ac.uk
Address
Carnegie College
Halbeath
Dunfermline
KY11 8DY  [Map]
Website
www.carnegiecollege.ac.uk

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